Responsible Disclosure Policy

Data security is a top priority for Cocoon, and Cocoon believes that working with skilled security researchers can identify weaknesses in any technology.

If you believe you’ve found a security vulnerability in Cocoon’s service, please notify us; we will work with you to resolve the issue promptly. Our Disclosure Policy:

• If you believe you’ve discovered a potential vulnerability, please let us know by emailing us at security@meetcocoon.com. We will acknowledge your email within one week.

• Provide us with a reasonable amount of time to resolve the issue before disclosing it to the public or a third party. We aim to resolve critical issues within one week of disclosure.

• Make a good faith effort to avoid violating privacy, destroying data, or interrupting or degrading the Cocoon prroduct. Please only interact with accounts you own or for which you have explicit permission from the account holder.